Case study
How Product Design Firms Work with CircuitHub
How Product Design Firms Work with CircuitHub
In today's fast-paced environment, efficiency and timely delivery are paramount for PCB design firms. CircuitHub offers a robust platform for overseeing PCB projects, simplifying how firms manage client portfolios, coordinate their projects, and execute orders effectively. We collaborate with numerous design firms, aiding them in refining their processes and boosting client contentment.
Let's delve into how CircuitHub is transforming the operations of design firms.
- Instant Quote: The instant quote feature on CircuitHub streamlines interactions with clients by offering prompt pricing details. This enables swift negotiations, allowing design firms to rapidly modify project specifications in response to client input or budgetary limits, facilitating better decision-making and efficient project endorsement.
- Prototype to Production: Offering a singular platform for both PCB prototyping and full-scale production provides substantial benefits by facilitating a seamless transition from concept to finished product. This integration simplifies operations, reducing the necessity to liaise with various suppliers and lowering the risk of misunderstandings. Clients benefit from a cohesive process, consistent quality oversight, and expedited completions, boosting the process's efficiency and cost-effectiveness.
- Collaborative Organizations: CircuitHub’s “organizations” functionality enables you to work with other users on a private project. This is achieved by establishing an organization, incorporating your collaborators as members, and then relocating the shared project to the organization. By setting up an organization for each client, design firms can compartmentalize projects, ensuring clients only access their pertinent information.
- Order Tracking: A unified order page maintains client awareness by aggregating all order details in one accessible spot. This arrangement guarantees that both design firms and their clients can readily review the progress, updates, and any modifications to PCB production orders promptly, promoting transparency and effective communication within the organization, and smoothing project administration.
- Clear Communications: The “issues” system on CircuitHub ensures broad visibility into any obstacles encountered post-order placement, keeping the entire team informed and current. This approach supports open dialogue and joint problem-solving by enabling team members to monitor, organize, and tackle production challenges swiftly, achieving more effective solutions and a unified project perspective
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Nick Anthony, founder and CEO of PiMios, has shared how he uses the CircuitHub platform in order to assist his work as an engineering design consultant.
How does CircuitHub integrate into your daily project management processes, when handling multiple clients?
For project management, we have quoting and quick turn fabrication and assembly as items in our workflow. Circuithub's instant quoting system is excellent in facilitating speed and clear communication with our customers. To manage multiple clients, we will often create dedicated organizations and give our clients access to the project.
What CircuitHub features help you work with multiple clients?
The top two features we use are instant quoting and sharing isolated organizations so customers can see their projects but not others. We also love the part selection feature with procurement management. It is a huge plus to be able to instantly identify sourcing issues to find alternatives. Circuithub takes it a step further and allows us to manually specify a source if the automated tool is not able to find it. That is a massive benefit of Circuithub over other "instant" platforms.
How does CircuitHub facilitate communication and collaboration between your team and your clients?
Circuithub provides us with a dedicated account manager. Any time we need anything, or our customer needs anything, John is managing communication between all stakeholders and Circuithub to ensure projects are moving with the high quality deliverables our customers have come to expect from Circuithub.
Can you describe how CircuitHub has impacted your project turnaround times and overall client satisfaction?
Our project turnaround times are far more accurate after working with Circuithub, and our customers very often make comments about the high quality of the deliverables. The real-time platform helps us communicate status and unforeseen delays ahead of time to keep everyone in the loop. Delays are common, and the important detail is to keep the customer in the loop so there are no surprises. Circuithub makes that process painless for us.
How has the ability to manage multiple clients on CircuitHub affected your firm’s growth and scalability?
It gives us the ability to manage multiple customer projects simultaneously without us having to consume internal resources to separate individual customer updates every week. This is a massive time saver for us.
What are the benefits of having one contract manufacturer for both prototyping and production?
Having a paper trail of changes from prototyping to production is critical, and it's already baked into the Circuithub experience. Moving contract manufacturers is always a risk, because there are nuances in every project that can easily be missed in between spins. Having a single contract manufacturer for both prototypes and production minimizes risk significantly.
Ultimately, CircuitHub offers a strategic solution for navigating industry challenges, enabling design firms to concentrate on innovation rather than administrative duties. Are you a design firm looking for a new contract manufacturer to work with? Feel free to reach out.